Our team will stop at nothing to ensure our supply service is responsible, fast and reliable whilst operating in line with our values

Our Values

We came to provide a fast, reliable and responsible source and-supply service, and chew gum – and we’re all out of gum. We’ve built the whole company on the foundation of a trusted team that encapsulate our values and that would stop at nothing to let our clients feel the benefit.

But running the business is only half the job. We also have a responsibility to the community we all live in. We not only employ a strict environmental policy but also work with local and national charities.

Core Values

Driven by exceptional individuals

The flexibility to do what is needed & do it right

Passionate problem-solvers

We dare to be unique & fun

Investing in people, growth & success


When it comes to our own Corporate Social Responsibility (CSR), it's important to us that we're always socially accountable and conscious of the kind of impact we make on society, whether that's social, economic or environmental. We're passionate about being connected to the world and the communities around us and love playing our part and giving back in several areas as you can see below.

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The less we use, the less we have to throw away. Which is why the first thing you’ll notice about all our deliveries is they come with minimal packaging. We're also integrating a crate delivery system that eliminates the need for packaging. However, we do not compromise on the safety and security of your delivery. Plus, we're switching to an LPG van fleet so we'll be able to guarantee all our deliveries arrive using optimal fuel efficiency.


We never underestimate the importance of sourcing and promoting the sale of recycled products – and we're well on our way, with whole lines of our inventory entirely recycled and a large range of Fair Trade products.


Our commitment to the environment doesn’t just begin and end with us – we'd love you to do your bit too. Our refurbished range lets you save the planet while saving money by choosing ‘used’ rather than ‘brand new'. All our refurbished items, including copiers and fax machines through to toner and ink cartridge refills, come with a guarantee and our usual returns policy for added peace of mind.


Another of our values is that wherever we can help, we will, and if we can make it a bit of fun along the way then all the better. Look out for the products in our range whose sale directly supports a number of charities, including: NSPCC, Barnardos, WWF and Breast Cancer Research.


Wherever you see items for sale through DC Direct that are available in ‘pink’ versions, we've made a commitment to this wonderful charity. They have already done so much for so many incredible women. 10% of all sales of ‘pink’ items will go directly to Breast Cancer Now. If you live in R.O.I. all donations will be forwarded to the Marie Keating Foundation.


Many of you will have already taken advantage of our free used-toner collection service. If you didn't know we gladly come and collect your empty cartridges. You probably assumed that we just refilled the toners and put them up for re-sale. In fact, we decided to put them to good use by offering the old toners up to a group of local charities. Thus enabling them to make a profit by refilling the toners and then selling on.


At DC Direct we're never more aware of our place in the world than when we spend time in our local community. That’s why we decided to support our local school (Royal Park Primary School in Kent) by getting behind their sports departments. In 2009, we donated a complete sports range to the kids of the school. So that they might share our passion for physical recreation and the great outdoors.